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View Full Version : Help Desk Bugged?!


Insane
November 26th, 2009, 02:03 PM
So I got a reply askin for the ss in relation to that suspicious astro thread i made earlier, so i tried to send a help desk tic with it attached, and it wouldnt go through. It said that they received it, but it's not in my history so uhh... what now? Thought it might've been a prob with the attachment so i sent one sayin i'd link it on photobucket, but that didnt go through either O.o so uhh.... suggestions?

xxvx2xx
November 26th, 2009, 02:16 PM
i tried to send a help desk tic with it attached, and it wouldnt go through

try using Internet Explorer for that, I had to in order for the attachment to work.

Insane
November 26th, 2009, 03:04 PM
didnt work O.o T.T

Insane
November 27th, 2009, 08:24 PM
bump* any other suggestions?

Insane
November 29th, 2009, 08:51 PM
-Second Bump- if i make a new acc to help desk in regards to this, stating that that's why i made the new acc, would i get OIB'd?

dantemirror
November 29th, 2009, 09:00 PM
-Second Bump- if i make a new acc to help desk in regards to this, stating that that's why i made the new acc, would i get OIB'd?

You will be temp banned for about a week from the main page, i tell you this by experience

if you login with one account then another you automatically go temp ban, and that sux. No matter if you use proxies, you will be detected

Nate
November 29th, 2009, 09:26 PM
I am permanently OIB6002..... :(

Insane
November 29th, 2009, 11:56 PM
so how in the hell would i get a help desk across...

dantemirror
November 30th, 2009, 01:15 AM
mmmmhmm.. you could make a topic in OG forums asking for assistance from a support member, surely GMOver9000 or GmPanda could pass your report on that and see whats wrong

Better not risk getting the temp ban, i would recommend you to post this on bugs and errors section to avoid flaming

Veteran
November 30th, 2009, 09:39 AM
You will be temp banned for about a week from the main page, i tell you this by experience

if you login with one account then another you automatically go temp ban, and that sux. No matter if you use proxies, you will be detected

Nope. I have a forum and game account, and have used the forum account to send in a help desk ticket when I was banned on my main account, and they unbanned me, and gave me an apology. Didn't get a temp ban or OIB. I always automatically switch over when buying astros then to use the forums. Nothing happens.

Supan00b
November 30th, 2009, 09:45 AM
Yah i doubt that'd get you a temp ban. I know people with siblings that jump on and off each others accts when they take turns on their computer. Banning because of the chance of catching someone with two accts sounds crazy.

Insane
November 30th, 2009, 09:33 PM
so should i be like "i am requesting assistance on my main account's inability to send help desk tickets." should i specify that i made the new account for the sole purpose of that inquiry? etc etc. what should i specify basically for the least risk of... anything?

AznDudeIsOn
December 1st, 2009, 06:22 AM
so should i be like "i am requesting assistance on my main account's inability to send help desk tickets." should i specify that i made the new account for the sole purpose of that inquiry? etc etc. what should i specify basically for the least risk of... anything?

I'd suggest taking dante's advice first.

Insane
December 1st, 2009, 09:59 PM
well the reason i wanted to make a new acc for the forum thread was cuz there's a sliiiiiiiiiiiight chance that the thread name or... forum name w/e name is used for when i'm on the forums maaaaaaaay be considered by some people as rude/vulgar/offensive O.o which is in itself a problem.... rather not elaborate as to why the name is as such as....... it's a stupid story... So making a new acc to post my prob on the forums, what should i specify for the least risk of... anything?

Insane
December 3rd, 2009, 11:50 PM
just need that last question answered due to the specified conditions... so uhh... -FALCON BAWMP!!!-:dnw:

Insane
December 6th, 2009, 08:08 PM
-bump- answer the question so i can shut up about it... wonder if i just never reply to the screenshot request and leavim hanging, if nothing'll happen

Insane
December 8th, 2009, 01:06 AM
this lucky 4th bump should do the trick... so what should i specify?